· Cancellation policy after booking (other personal factors)

· Cancellation 10~7 days (inclusive) before departure: 50% will be charged.

· Cancellation within 6 days before departure: No refund.

· No changes can be made within 24 hours of departure.

· If the reservation is canceled or changed due to flight delays, cancellations, etc., it can be handled at your own discretion. Please contact customer service as soon as possible and provide proof of flight changes.

· If you need to cancel or change the appointment content, please contact the customer service staff during working hours.

· After 18:00 on weekdays and weekends/holidays, cancellation or change requests will be processed sequentially on the next working day.

· Daytime hours are from 05:01 to 22:00. If you get on the bus after 22:01, you will be charged at nighttime hours.

· Night time is 22:01~05:00, please get on the bus at the meeting place on time.

· When sending you off at the airport, it is recommended that you arrange a meeting time 3 hours before the flight takes off.

· Please confirm the license plate and driver information before getting on the bus.

· Children over 36 months will also occupy a seat.

· The standard luggage size is 24 inches, and suitcases over 28 inches (including 28 inches) are considered 2 pieces of standard luggage.

· The wait time for the driver to pick up the plane is within 1 hour and 30 minutes from the arrival time of the flight on the confirmation letter. If you do not arrive at the designated pick-up location, it will be deemed as giving up the ride, and the driver wil· l leave without further notice.

· If the pick-up time is delayed due to other factors, please be sure to call the contact number (Whatsapp / LINE / Wechat) to inform. If you extend the waiting time, you will be charged an overtime fee. The overtime fee is KRW₩20,000/hour.

· For the convenience of the customer service to contact you, please confirm that your mobile phone has opened the international roaming service or the communication software that can be contacted in real time.

· Please provide 1. flight information 2. meeting time 3. hotel information 4. LINE / Whatsapp / Wechat ID in the order notes column.