·Change and Cancellation Policy (Due to Personal Reasons)
·Cancellation 14 days or more before departure: 100% refund.
·Cancellation 7–13 days before departure: 50% refund. Cancellation 1–6 days before departure: No refund.
·Within 24 hours of departure: No changes can be made.
·To cancel or modify a booking: Please contact customer service during business hours.
·Requests submitted after 6:00 PM on weekdays or on weekends/public holidays will be processed on the next business day in order.

[ Collection notice ]
· Please arrive at the meeting point 10 minutes early!
· Depending on the road conditions on the day, the departure time may be delayed.
· Send the license plate number and tour guide contact information via SMS or SNS the day before departure. ·Send the license plate number and tour guide contact information via SMS or SNS the day before departure.

[Fee notice]
· The tour fare already includes tips for local drivers and tour guides, tickets listed on the itinerary, some meals and Round trip transportation costs.
· The minimum number of people in each group is 6 people, and the number of people in each group is 42 people. If the guests do not reach the minimum number of people in each group and want to start in a private group, relevant additional fees will be incurred.
· When registering for a single person, you need to pay a single room surcharge per night.
· Over 3 years old and under 12 years old are charged as children, over 12 years old are charged as adults, and under 36 months are free of charge. (Free children will not be provided with meals, car seats, admission tickets, etc.)

[Travel Information]
· Generally, the itinerary will not be affected in rainy days. In case of natural disasters, the departure date can be changed for free or a full refund can be made.
· The rooms will be arranged accrounding to Ojuk Hanok Village arrangement and no changes could be made on the tour day.

6 people : 1 General Room + 1 General Numaru Room 5 people : 2 General Room (When there is 1 child)

4 people : 1 General Numaru Room or 2 General Room

3 people : 1 General Room (When there is 1 child) 

·Travel insurance is not included. The company is not responsible for any bodily injury, accident, or death caused by force majeure or unforeseeable circumstances. We strongly recommend that clients purchase appropriate insurance in advance.