1. Once the reservation is confirmed, tickets are not able to refund or cancel.
2. After the reservation is confirmed, 
・ if you wish to change reservation date or time, please contact TK Travel at least 5 working day before the using day.
・ each ticket allow to have a free reservation date or time changing ONCE only. If you wish to change the second time,
   you need to make a new reservation.

　**TK TRAVEL Office hour: Monday to Friday, at Korea time 09:00~18:00, except Korean public holidays**

・ Please submit printed voucher at SNOWYLAND ticket office for ticket redeeming and present your passports
   for identification. Customers who could not provide a printed paper voucher are restricted to enter. 
・ Pictures are for reference only. There may be some changes when visit.
・ Customers should arrive 10 to 15 minutes before the reserved time.  If customers fail to enter due to any punctual issue,
   tickets could not be refund. 
・ TK Travel is only responsible for ticket reservation, it is not TK travel''s responsible for any unsatisfied with the facilities
   or services upon arrival.