Name: Yeosu Paradise Hotel + Yeosu Cruise Package
Address: 131, Jinduhaean-gil, Dolsan-eup, Yeosu-si, Jeollanam-do, 59767, KR
Telephone: 061-643-7777
Price range: 56~157 USD
Rating: 4

Breakfast Included Free Cancellation Event Result

Information

Cancellation and Refund Policy

[Hotel Cancellation Policy]

・Changes and cancellations after booking (for personal reasons)

・Cancellations made 4 days or more before check-in: 100% refund.

・Cancellations made 2–3 days before check-in: 50% refund.

・Cancellations made 1 day before check-in or on the check-in date: No refund.

・No changes can be made within 24 hours of check-in.

・To cancel or modify a reservation, please contact customer service during business hours.

・Cancellation or modification requests submitted after 6:00 PM on weekdays, or on weekends/public holidays, will be processed in order on the next business day.

[Cruise Cancellation Policy]

・If the cruise cannot operate due to adverse weather conditions, insufficient bookings, or circumstances on the cruise operator’s side, a full refund will be issued.

・Guests who do not wish to take the cruise due to rain should check the weather forecast in advance and cancel within the period during which no cancellation fee applies.

・If an adult ticket is purchased, the fare difference cannot be refunded by changing it to a child ticket on the day of the cruise.

・No changes can be made to the date, time, number of passengers, or any other booking details on the day of the cruise.

・If a reservation is canceled for personal reasons, due to a change of mind, or if guests miss boarding because they arrive late, the applicable cancellation and refund policy will apply.

・Cancellations made before 5:00 PM on the day before departure: Full refund.

・Cancellations made after 5:00 PM on the day before departure: No refund.

・Cancellations on the day of departure or failure to board due to late arrival: No refund.

Precautions

・Check-in and Check-out

・Check-in time: 3:00 PM

・Check-out time: 11:00 AM

・The price does not include breakfast or cruise tickets. If you wish to purchase breakfast or cruise tickets, please select the relevant add-on options when making your reservation.

[Isabu Cruise Departure Times]

・Daytime Coastal Sightseeing Cruise: 2:00 PM

・Romantic Night Sea Cruise: 5:30 PM (5:10 PM in December)

・Fireworks Cruise: 5:50 PM (5:30 PM in December)

・Important: The ticket office may be crowded on the day of departure. Please arrive at least 30 minutes before departure.

[Ticket Prices and Age Requirements]

・Adult ticket: For passengers aged 12 and above.

・Child ticket: For children aged 25 months to 11 years.

・Children must be accompanied by a parent or guardian to board the cruise.

・Cruise Boarding Rules and Regulations

・All passengers must present their original personal identification documents when boarding.

・Children and minors must also bring valid identification documents.

・The cruise operates normally in rainy weather. However, departures may be canceled in the event of heavy rain or typhoons.

・Departure times may vary by season depending on daylight hours.

・If the cruise cannot operate due to weather conditions, natural disasters, or insufficient passenger numbers, departure may be delayed or canceled. Passengers will be notified by text message.

・Outside food and beverages are not permitted on board. A restaurant and convenience shop are available on the cruise for additional purchases.

・Small dogs weighing 5 kg or less are allowed on board, provided they are kept in a pet carrier or cage.

・Seats are not assigned. Passengers may choose their seats on board.

・Smoking is strictly prohibited both inside the cruise and on the outdoor decks.

Location

131, Jinduhaean-gil, Dolsan-eup, Yeosu-si, Jeollanam-do

061-643-7777

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