All tickets are non-transferable and non-refundable.

• Tickets will be sent on site on the day and the detailed location will be informed by email.
• The final decision will be made by the Company in charge of tickets if any reasonable cause beyond its control, such as delay in performance, cancellation of shops, inclement weather or similar disasters, is due to force majeure.
• The images and information are provided by the supplier and are for reference only.
• All tickets are non-transferable and non-refundable.
• Paper tickets must be shown before entering the venue, and paper tickets must be collected in person. You have to go to Gwanganli to pick up the tickets on the day of the experience Pick up
• It is recommended to arrive 60-90 minutes in advance. If you fail to enter the venue due to personal reasons, the company will not refund.
• The company is only responsible for booking tickets. If the customer is not satisfied with the venue facilities and services after arrival, we will not be responsible.