· Change and Cancellation Policy after Booking Completion (Individual Other Factors)
· Cancellation 14 days prior to departure (inclusive) will result in a 100% refund.
· Cancellation 7~13 days before departure (inclusive) will result in a 50% refund.
· Cancellations made 1~6 days prior to departure date are non-refoundable.
· No changes can be made within 24 hours of departure.
· If you need to cancel or change your reservation, please contact our customer service staff during working hours.
· Cancellation or change requests after 18:00 on weekdays, weekends and holidays will be processed sequentially on the next business day.

[ Collection notice ]
· Please arrive at the meeting point 10 minutes early!
· Depending on the road conditions on the day, the departure time may be delayed.
· Send the license plate number and tour guide contact information via SMS or SNS the day before departure.

[ Fee notice ]
★ Holiday charges for additional tickets apply to 2026.12.24-25, 2027.01.01, 02.06-09 ★

· The tour fare already includes tips for local drivers and tour guides, tickets listed on the itinerary, hotel breakfast and Round trip transportation costs.
· The minimum number of people in each group is 1 people, and the number of people in each group is 42 people. If the guests do not reach the minimum number of people in each group and want to start in a private group, relevant additional fees will be incurred.
· When registering for a single person, you need to pay a single room surcharge per night.
· People without wearing ski clothing and gear would be refused to enter ski resort. Free infants and non-skiers need to wait outside the venue because they have no equipment.
· Fees for two-day groups and above: over 3 years old and under 12 years old are charged as children, over 12 years old are charged as adults, and under 36 months are free of charge. (Free children will not be provided with meals, car seats, admission tickets, etc.)

[ Travel Information ]
· Generally, the itinerary will not be affected in rainy days. In case of natural disasters, the departure date can be changed for free or a full refund can be made.
· Accommodation arrangement:  Daemyung SONO Calm Resort  
  Calm A Standard : 2-3 people , Calm B Standard : 4-5 people
  The rooms will be arranged accrounding to the hotel arrangement and no changes could be made on the tour day.
· One participant participates, an additional single occupancy room price will be charged
· People without wearing ski clothing and gear would be refused to enter ski resort. Free infants and non-skiers need to wait outside the venue because they have no equipment.
· A coach will handle around 15 to 17 customers.
· The schedule is adjusted according to the local conditions. The company does not need to be responsible or refund if there is a temporary safety inspection or closure of the scenic spot.
· All the itineraries of the company do not include personal travel insurance. There are certain risks and dangers in outdoor activities. Guests need to evaluate whether they are suitable for participation according to their own health or ability. If accidents or unpredictable factors cause physical damage due to force majeure or the company does not assume any responsibility for casualties.
※ Please arrive at the meeting place 10 minutes in advance, no waiting after appointed time!